Communication and Responsiveness
Our staff work hard to ensure you have answers when you need them. That's our promise to you. Call us no matter what your needs are at 877-677-7767.

Communication & Responsiveness

Quality communication and responsiveness are two key attributes in today’s healthcare industry. And no one does it better than us!

Our responsiveness is backed by our state-of-the-art distribution centers and industry’s best operational team. The following are some of things our customers value the most:

  • Two hour delivery goal in our service area – Fast and reliable delivery of clean and “patient-ready” products in two hours or less excluding drive time.
  • Online ordering and pickups through the mySMARTS customer portal
  • Electronic delivery and pick up confirmation – Once the product is delivered or picked-up we will capture the authorized signatures electronically and provide instant confirmation for your records. In addition, all these are available to you from our customer portal website on demand.
  • Easy access to decision makers
  • Online ordering and pickups
  • Order confirmation online or fax
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