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Our core business is the rental of movable medical equipment. Through our employees’ sustained commitment to QUALITY and prompt COMMUNICATION — we have become one of the nation’s premier hospital movable medical equipment rental companies.
We pride ourselves in our rapid response to your needs 24 hours a day. Our company standard for delivery time is 2hrs plus drive time. When it comes to the critical equipment you need for your patients, we make it happen! Everything we do boils down to that. When we’re asked to deliver, even in the middle of the night or in the worst weather, we never forget there’s a sick child, an anxious mother or a worried father sitting there waiting, and we do whatever it takes to meet their needs as fast as humanly possible. That’s what motivates us, both as people and as a company.
We never forget that “we serve a patient in need.” That mantra is the heart of our organization.
One of the most unique added values of our offering is our industry-leading SMARTS proprietary software which provides instant access to vital information via its web-based portal – mySMARTS. Through mySMARTS customers can schedule deliveries and pickups of equipment, receive proactive email notifications for equipment due for preventative maintenance (PM), view information such as a list of current rental items and rental history, service reports for current rentals, PM due reports, online invoices and more.
Another industry-leading offering is our ability to find any piece of equipment in our fleet through the latest in passive RFID technology. The RFID Initiative relieves hospitals of the costly burden of replacing lost equipment. Rental customers can quickly locate equipment from our fleet that may be missing, on recall, or in need of preventative maintenance, saving valuable staff hours. Click here for more information. Full-time asset management of owned and rented equipment with a US Med-Equip asset manager on-site is also available.