Since 2013, US Med-Equip has been certified under the strict standards of the ISO 9001:2008 program for our medical equipment management processing system, confirming our commitment to quality services and products.
“This ISO 9001:2008 Quality Management System Certification assures our manufacturer partners and hospital customers –both domestically and internationally- that we are committed to the highest standards of quality services and output,” said Greg Salario, co-founder and Cheif Development Officer. “This demonstration to consistently meet customer requirements illustrates US Med-Equip’s focus on ISO principles of quality management such as customer focus, continuous improvement, leadership and involvement of people at all levels of the organization in the quality process.”
We are known in the industry for technology-based systems that provide fast, efficient asset management systems to hospitals, and sought the ISO designation to illustrate to current and prospective clients how committed we are to providing consistent quality and client satisfaction.
“The ISO 9001:2008 certification solidifies US Med-Equip’s position as a leader in the highly competitive hospital market for equipment sales and rentals,” said Gurmit Bhatia, US Med Equip’s co-founder and President. “We have always strived to provide the best product and service in the industry, this certification proves that we are committed to that process.”
Steve DuMenil, US Med-Equip’s Director of Risk Management, also notes that the ISO 9001:2008 certification is a competitive advantage because many hospitals and manufacturers are requiring their department directors to only conduct business with vendors that have quality controls and standardization implemented within their organization.
“Hospitals have worked hard to be JCAHO credentialed for years; they want to work with companies that share that same level of quality management,” said DuMenil. “US Med-Equip is fortunate enough to have established relationships with customers who trust us because of our proven ability to fulfill our mission of taking care of a patient in need when providing medical equipment to hospitals.”
The ISO 9000 family of standards designates systems displaying quality management processes that ensure that products and services consistently meet customer’s requirements and that quality is improved. It’s based on established quality management principles and is heavily dependent on customer feedback.