US Med-Equip’s Technology Pushes Expansion!
We just opened a new branch in Kansas City and are now directly servicing customers across the Eastern Kansas and Western Missouri markets. This growth comes in large part because of our investment in technology and the dedicated customer service staff widely known for 24-hour personalized attention to customer needs.
The technology that we offer customers includes a RFID find feature. With RFID-tagged equipment, we are changing the way hospitals manage their rental equipment by tagging our entire rental fleet with Passive RFID tags. Hospitals now have a tool to quickly and efficiently locate lost or missing equipment.
Customers also enjoy being able to place rental orders and schedule pickups online through the mySMARTS online portal. In addition to online ordering, mySMARTS provides management and tracking information on movable medical equipment at your fingertips. With the ability to assign location information to rental assets, you can track which department has what equipment.
mySMARTS also provides auto-email invoices, proactive email notifications for equipment due for preventative maintenance (PM), current rental items report, rental history, service reports for current rentals, PM due reports, online invoices and more!
Expansion comes naturally as customers get to know our technology and dedicated staff who never forget that we serve a patient in need!