US Med-Equip is the most technology-infused company in its genre, a 24/7 equipment resource company for hospitals specializing in the rental, sale and asset management of movable medical equipment. Learn more about what we do:
- Biomedical Services – Now servicing MME through our biomedical equipment repair depot.
- Online Ordering – One of the first in the industry to allow customers to order equipment and request pick-ups online.
- Proactive PM Management – Only company in the MME sector to provide customers with proactive email prompts for PMs past due.
- Rapid Response –24/7 personalized response to customer needs.
- 25% Earned Equity Discount – use 25% of your rental payments towards the buyout of many items if consecutively on rent.
- RFID Technology – Our entire rental fleet is RFID tagged so we can help customers easily find lost equipment.
- ISO 9001:2015 Certified – ISO certification demonstrates our commitment to the highest quality and service standards.
- GPO Contracted – Our service reputation and growth has enabled US Med-Equip to win contract awards with 6 GPOs, including the three largest in the country.
- Email Invoicing and Green Initiatives – Offering customers billing convenience works in tandem with environmental responsibility.
- Diversity Initiatives – Our entrepreneurial heritage is evident as you get to know our workforce with 64% diversity in our employee base and 50% in leadership.
- mySMARTS Customer Portal – First in the industry to offer customers an online portal for critical equipment management reports: equipment on rent, pick-up reports, preventative maintenance (PM) due reports, invoices and more.
As another value-added service to our rental customers, we have factory-trained Biomedical Technicians that perform preventative maintenance and any needed repairs on our equipment fleet in our Support Center. Our Operations Team works diligently to monitor PM due dates so that equipment needing maintenance is exchanged quickly.